Customer Care
Top Customer Care Questions
How do I invite my friends and family to send pictures to my CEIVA?
How do I go about giving a CEIVA frame as a gift?
My CEIVA frame won't connect through my phone line.
How do I send my pictures / photos to my CEIVA Frame?
My CEIVA frame has a black screen.
How do I send photos to a CEIVA frame via email/cellphone?
How can I get a owners manual for my CEIVA frame?
How do I send pictures to another person's CEIVA frame?
What does Factory Reconditioned mean?
How do I download CEIVA's iPhoto Plugin?
How do I use CEIVA's iPhoto Plugin?
How do I use CEIVA's iPhoto Plugin?
What is the CEIVA Digital Photo Frame™ warranty policy?
Is there a service cost associated with owning a CEIVA Digital Photo Frame?
What are the differences between the all of the CEIVA Digital Photo Frames?
My CEIVA frame won't connect through the internet.
How do I install new software updates on my CEIVA frame?
What is the PicturePlan® Photo Delivery Service cancellation policy?
What is the return policy for CEIVA frames and accessories?
How do I add or modify text on my photo?
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Contact Us
Phone and Live Chat Hours:
Monday - Thursday8 am - 4:30 pm PT
Friday
8:30 am - 4:30 pm PT
1-877-MYCEIVA
1-877-692-3482
