Customer Care

Can anyone send pictures to a CEIVA frame?

CEIVA frames come with unlimited free guest invitations to send to friends and family, but for security and privacy reasons, only invited guests who create an account at can send photos to a CEIVA frame.

The one exception to this is our CEIVAmobile address system, where you can assign a unique email address to your CEIVA frame and share it with friends and family to send via email. This can always be reset if it becomes compromised.

Contact Us


CEIVA Logic Inc.

303 N Glenoaks Blvd STE 200
Burbank, CA 91502

Customer Care Hours

9:00 am - 4:00 pm PT