Customer Care

What if I forgot my sign-in name or password?

If you forget your password, visit the Password Reset page to change it. You'll be sent an email to the address we have on file for your account where you can create a new password. You can also contact CEIVA® Customer Care and we'll be happy to help reset it for you.

If you forget your sign-in name, contact CEIVA® Customer Care by phone at 1-877-MYCEIVA and we'll be happy to help.

Contact Us


CEIVA Logic Inc.

303 N Glenoaks Blvd STE 200
Burbank, CA 91502

Customer Care Hours

9:00 am - 4:00 pm PT