Customer Care

If I unplug my CEIVA frame, will it keep my pictures?

Yes. Your CEIVA frame will keep all the photos it last received if you lose power unexpectedly, unplug or move it. When you plug in the power again, your slideshow will resume.

NOTE: You must keep the power and phone line or internet adapter plugged in to receive new photo updates.

Contact Us

1-877-692-3482

CEIVA Logic Inc.

303 N Glenoaks Blvd STE 200
Burbank, CA 91502

Customer Care Hours

Monday-Friday
9:00 am - 4:00 pm PT