Customer Care

How do I get photos from my digital camera onto my CEIVA frame?

All models

Load your photos onto your computer using a USB cable or card reader, then upload from your account at ceiva.com

Models with Card Readers

Insert your memory card in the appropriate slot on the back or side of your CEIVA frame. May require a memory card adapter.

How to load your photos onto your CEIVA frame

When you load your photos onto your computer, you can upload your photos from your account at ceiva.com. This stores them securely on our server and will let you manage them from your My Frames page.

For a quick way to review the photos on your camera, you can also remove your camera memory card and plug it into the frame's card reader. Some formats of memory card may require an adapter, which can be purchased at most electronics stores.

Contact Us

1-877-692-3482

CEIVA Logic Inc.

303 N Glenoaks Blvd STE 200
Burbank, CA 91502

Customer Care Hours

Monday-Friday
9:00 am - 4:00 pm PT