Your CEIVA® includes a 30 Day 100% Risk-Free Trial with the activation of your PicturePlan® service. If you are not 100% satisfied, return your CEIVA within 30 days for a full refund of the purchase price. Simply send it back, no questions asked, and no return shipping cost. Just return your CEIVA in the original box within 30 days of activation, using the FedEx shipping return label provided and we will take care of the rest.

Your CEIVA PicturePlan service needs to be activated within 90 days of purchase to take advantage of this 30 Day Risk-Free Trial. Your 30 day trial will begin upon activation. Should you decide to return your CEIVA, please allow 30 days from shipping receipt for your return to be processed and your credit card refund to be posted. Should you decide to return your CEIVA, please allow 30 days from shipping receipt for your return to be processed and your credit card refund to be posted.

Our goal is to provide you with superior products and exceptional customer service. Should you need assistance registering your CEIVA or activating your PicturePlan service, please feel free to contact our CEIVA® Customer Care department.