Frequently Asked Questions
- How do I invite my friends and family to send pictures to my CEIVA?
- How do I go about giving a CEIVA frame as a gift?
- How can I get a owners manual for my CEIVA frame?
- How do I send my pictures / photos to my CEIVA Frame?
- How do I send pictures to another person's CEIVA frame?
- How do I use CEIVA Snap for the iPhone (iOS)?
- My CEIVA frame won't connect through my phone line.
- What are the differences between each of the CEIVA Digital Photo Frames?
- What does Factory Reconditioned mean?
- What is the PicturePlan® Photo Delivery Service cancellation policy?
- What is the return policy for CEIVA frames and accessories?
- How do I install new software updates on my CEIVA frame?
- How do I send photos to a CEIVA frame via email/cellphone?
- My CEIVA frame has a black screen.
- My CEIVA frame won't connect through the internet.
- My memory card photos won't display.
- What is the CEIVA Digital Photo Frame™ warranty policy?
- How do I send a photo with the Instant Delivery feature?
- How do I download CEIVA's iPhoto Plugin?
- How do I use CEIVA's iPhoto Plugin?
The CEIVA Sender app for Facebook is temporarily unavailable. Were working with Facebook to correct the problem, so please check back soon. Thanks!
CEIVA Logic Inc.214 E. Magnolia Blvd.
Burbank, CA 91502
Customer Care HoursMonday-Friday
8:00 am - 4:30 pm PT