Frequently Asked Questions
- How do I use CEIVA Snap for the iPhone (iOS)?
- How do I send my pictures / photos to my CEIVA Frame?
- What does Factory Reconditioned mean?
- How do I install new software updates on my CEIVA frame?
- How can I get an owner's manual for my CEIVA frame?
- How do I download CEIVA's iPhoto Plugin?
- How do I send photos to a CEIVA frame via email/cellphone?
- How do I send pictures to another person's CEIVA frame?
- My CEIVA frame has a black screen.
- My CEIVA frame won't connect through my phone line.
- My CEIVA frame won't connect through the internet.
- My memory card photos won't display.
- What is the CEIVA Digital Photo Frame™ warranty policy?
- What is the return policy for CEIVA frames and accessories?
- How do I invite my friends and family to send pictures to my CEIVA?
- How do I go about giving a CEIVA frame as a gift?
- What are the differences between each of the CEIVA Digital Photo Frames?
- What is the PicturePlan® Photo Delivery Service cancellation policy?
- How do I use CEIVA's iPhoto Plugin?
- How do I remove pictures that are showing on my CEIVA frame?
In observance of President's Day, we will be closed Monday February 20.
CEIVA Logic Inc.214 E. Magnolia Blvd.
Burbank, CA 91502
Customer Care HoursMonday-Friday
8:00 am - 4:30 pm PT