Frequently Asked Questions
- How do I send pictures to another person's CEIVA frame?
- How do I send my pictures / photos to my CEIVA Frame?
- How do I install new software updates on my CEIVA frame?
- Can anyone send pictures to a CEIVA frame?
- How do I download CEIVA's iPhoto Plugin?
- How do I use CEIVA Snap for the iPhone (iOS)?
- My CEIVA frame won't connect through my phone line.
- What does Factory Reconditioned mean?
- What is the PicturePlan® Photo Delivery Service cancellation policy?
- What is the return policy for CEIVA frames and accessories?
- How do I invite my friends and family to send pictures to my CEIVA?
- How do I go about giving a CEIVA frame as a gift?
- How do I remove pictures that are showing on my CEIVA frame?
- CEIVA HomeView FAQ
- My CEIVA frame has a black screen.
- My CEIVA frame won't connect through the internet.
- My memory card photos won't display.
- What are the differences between each of the CEIVA Digital Photo Frames?
- What is the CEIVA Digital Photo Frame™ warranty policy?
- How can I get an owner's manual for my CEIVA frame?
We will close Friday, July 3rd, in observance of Independence Day.
CEIVA Logic Inc.12455 Branford St. STE 24
Arleta, CA 91331
Customer Care HoursMonday-Friday
9:00 am - 4:00 pm PT