Frequently Asked Questions
- How do I use CEIVA Snap for the iPhone (iOS)?
- How do I install new software updates on my CEIVA frame?
- How can I get an owner's manual for my CEIVA frame?
- How do I go about giving a CEIVA frame as a gift?
- How do I send my pictures / photos to my CEIVA Frame?
- How do I send photos to a CEIVA frame via email/cellphone?
- How do I send pictures to another person's CEIVA frame?
- How do I use CEIVA's iPhoto Plugin?
- My CEIVA frame won't connect through the internet.
- What are the differences between each of the CEIVA Digital Photo Frames?
- What does Factory Reconditioned mean?
- What is the return policy for CEIVA frames and accessories?
- How do I invite my friends and family to send pictures to my CEIVA?
- My memory card photos won't display.
- What is the CEIVA Digital Photo Frame™ warranty policy?
- How do I download CEIVA's iPhoto Plugin?
- My CEIVA frame won't connect through my phone line.
- My CEIVA frame has a black screen.
- What is the PicturePlan® Photo Delivery Service cancellation policy?
- How do I remove pictures that are showing on my CEIVA frame?
In observance of Memorial Day, we will be closed Monday May 29.
CEIVA Logic Inc.214 E. Magnolia Blvd.
Burbank, CA 91502
Customer Care HoursMonday-Friday
8:00 am - 4:30 pm PT