Phone or Live Chat

From helping set up your CEIVA to answering your questions, we're always happy to hear from you. Call us at your convenience — we'd love to improve your CEIVA experience.


Customer Care Hours

Monday - Friday: 8:00 a.m. - 4:30 p.m. PT
We are currently experiencing issues with our dial up telephone connections. If your CEIVA connects over the telephone, and you are experiencing issues, we hope to have this resolved within the next 24 hours. Thank you for your patience. (To avoid these issues in the future, if you have wireless internet service, please call us so that we can help convert your telephone connection to wireless.)


We welcome your emails. Due to the high volume of email inquiries that we receive, our response times may vary, but usually are sent within 24 hours of your inquiry. As part of our privacy protection standards, we cannot include any confidential account information, such as your billing address and credit card information.


We welcome letters about your CEIVA experience. Mail your CEIVA Story, questions or comments.

CEIVA Logic, Inc.
214 E. Magnolia Blvd.
Burbank, CA 91502