Phone or Live Chat

From helping set up your CEIVA to answering your questions, we're always happy to hear from you. Call us at your convenience — we'd love to improve your CEIVA experience.


Customer Care Hours

Monday - Friday: 8:00 a.m. - 4:30 p.m. PT
In observance of Memorial Day, Customer Care will be closed Monday, May 28.


We welcome your emails. Due to the high volume of email inquiries that we receive, our response times may vary, but usually are sent within 24 hours of your inquiry. As part of our privacy protection standards, we cannot include any confidential account information, such as your billing address and credit card information.


We welcome letters about your CEIVA experience. Mail your CEIVA Story, questions or comments.

CEIVA Logic, Inc.
214 E. Magnolia Blvd.
Burbank, CA 91502