Customer Care

How does the CEIVA warranty work?

There are two warranty options for your CEIVA frame. The basic Frame Limited Warranty that comes with your initial purchase covers defects. The Lifetime PicturePlan Warranty comes included with your PicturePlan Photo Delivery Service. This warranty covers any damage to your frame; simply put, if it ever breaks for any reason, we fix it for free.

For more information about both of these warranties, click here. To renew your PicturePlan Service, click here.

Contact Us

1-877-692-3482

CEIVA Logic Inc.

303 N Glenoaks Blvd STE 200
Burbank, CA 91502

Customer Care Hours

Monday-Friday
9:00 am - 4:00 pm PT