Customer Care

How does a CEIVA frame get pictures?

CEIVA frames connect to your existing phone line or high-speed internet connection. With PicturePlan® Photo Delivery Service, CEIVA frames automatically make a silent call in the middle of the night (without interruption or charge to your phone service) and pick up all the photos that were sent to you by family and friends. In the morning, new photos appear automatically. With CEIVA's Instant Delivery feature, you can also send photos to Wi-Fi enabled frames like magic! Photos appear automatically in an instant. An additional option includes scheduling a photo to be sent at a later date.

Some models of frames can also display photos from a camera memory card or from your home media server. Check frame specs for more info.

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CEIVA Logic Inc.

303 N Glenoaks Blvd STE 200
Burbank, CA 91502

Customer Care Hours

9:00 am - 4:00 pm PT