Customer Care

Giving a CEIVA Frame as a Gift

FedEx Shipping Information

Standard/Ground: up to 5 business days
3-day: 3 business days (where available)
2-day: 2 business days
1-day: 1 business day
(In certain areas, PRIORITY is required for 1-day delivery.)

Order by 12pm PT to ensure same-day shipping. These shipping times can also vary depending on peak holiday periods, location and weather conditions, so please order early to ensure your package arrives on schedule.

Make sure your frame arrives in time

Orders for CEIVA Frames from the CEIVA Store ship via FedEx. You will receive an email confirmation when you place your order, and once again when it ships.

Holiday seasons can be very busy, so the best way to avoid delays is to place your CEIVA order as early as possible.

NOTE: CEIVA can ship your order to a different address than your billing address, but is not able to separate your order and ship to multiple addresses.