Customer Care

How do I change the cropping or sizing of the photos on my CEIVA frame?

Changing your Display Mode

Press the Menu button on your CEIVA frame or remote, then navigate to Settings > Slideshow Settings > Display Modes.

Display Mode

When a photo is not as wide or high as the maximum resolution on your CEIVA frame, it will appear with a black background around it. With the Display Mode option in your Slideshow Settings, you can change your photos to one of five options to fill the space.*

  • Normal: Displays photo as is.
  • Zoom: Zooms and crops photo.
  • Stretch to Fill: Stretches the photo to fit the entire screen. Does not crop photo.
  • Fit to Fill: Zooms photo until it reaches closest border. Does not crop photo.
  • Crop to Fill: Zooms and crops photo, eliminating any black border around the image.

* The CEIVA 1™, CEIVA 2™, and CEIVA 3™ models do not have Display Mode functionality.

Contact Us

1-877-692-3482

CEIVA Logic Inc.

303 N Glenoaks Blvd STE 200
Burbank, CA 91502

Customer Care Hours

Monday-Friday
9:00 am - 4:00 pm PT