Frequently Asked Questions
- How can I get an owner's manual for my CEIVA frame?
- CEIVA HomeView FAQ
- How do I invite my friends and family to send pictures to my CEIVA?
- How do I go about giving a CEIVA frame as a gift?
- How do I send my pictures / photos to my CEIVA Frame?
- My CEIVA frame won't connect through the internet.
- My memory card photos won't display.
- What are the differences between each of the CEIVA Digital Photo Frames?
- What is the CEIVA Digital Photo Frame™ warranty policy?
- What is the return policy for CEIVA frames and accessories?
- How do I send pictures to another person's CEIVA frame?
- How do I remove pictures that are showing on my CEIVA frame?
- Can anyone send pictures to a CEIVA frame?
- My CEIVA frame won't connect through my phone line.
- What does Factory Reconditioned mean?
- How do I download CEIVA's iPhoto Plugin?
- How do I install new software updates on my CEIVA frame?
- How do I use CEIVA Snap for the iPhone (iOS)?
- What is the PicturePlan® Photo Delivery Service cancellation policy?
- My CEIVA frame has a black screen.
In observance of Labor Day, we will be closed Monday Sep 1. We honor and celebrate the works and contributions of all workers to the development and achievements in our United States.
Contact Us
1-877-692-3482
CEIVA Logic Inc.
303 N Glenoaks Blvd STE 200Burbank, CA 91502
Customer Care Hours
Monday-Friday9:00 am - 4:00 pm PT
